About Upthrift
What is Upthrift Thrift Store?
Upthrift Thrift Store is a retail store specializing in second-hand and vintage clothing, accessories, and household items. We aim to provide high-quality, affordable products while promoting sustainability through recycling and reusing items.
Where is Upthrift Thrift Store located?
Upthrift Thrift Store is located at Toronto, conveniently accessible by public transportation and with ample parking space for those driving.
What are your store hours?
Our store hours are Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM. We are closed on major holidays.
How can I donate items to Upthrift Thrift Store?
Donations can be made directly at our store during business hours. We accept gently used clothing, accessories, and household items. Please ensure all items are clean and in good condition.
What types of items do you accept for donation?
We accept a wide range of items including clothing, shoes, accessories, books, small household items, and decor. Unfortunately, we cannot accept large furniture, electronics, or any items that are damaged or heavily worn.
Shipping FAQ's
What are your shipping options?
We offer standard, expedited, and express shipping options. Shipping costs and delivery times vary depending on your location and the shipping method chosen at checkout.
How long will it take for my order to arrive?
Standard shipping typically takes 5-7 business days, expedited shipping takes 2-3 business days, and express shipping takes 1-2 business days. International shipping times vary by destination.
Do you ship internationally?
Yes, we ship to many countries around the world. International shipping costs and times vary depending on the destination. Please refer to our Shipping Policy page for more information.
How can I track my order?
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your shipment on our website or the carrier’s website.
What should I do if my order hasn’t arrived?
If your order has not arrived within the expected delivery time, please contact our customer service team with your order number. We will investigate the issue and assist you in locating your package.
Books FAQ's
What types of books do you offer?
UpThrift offers a wide variety of pre-loved books including fiction, non-fiction, children's books, textbooks, and more. Our selection is constantly updated with new arrivals, so be sure to check back often.
Are the books in good condition?
Yes, all pre-loved books are carefully inspected to ensure they are in good condition before being listed for sale. Any notable wear or marks will be clearly described in the product listing.
Can I request a book that is not currently available on your website?
Yes, you can submit a book request through our Contact Us page. While we can’t guarantee availability, we’ll do our best to source the book for you and notify you if it becomes available.
Can I donate my used books to UpThrift.com?
Yes, we accept book donations! Donating your books helps promote sustainable reading and allows others to enjoy pre-loved books. Visit our Donate Books page for guidelines on how to donate and the benefits you receive in return.
Do you offer gift wrapping for books?
Yes, we offer gift wrapping services for an additional fee. You can select this option at checkout and include a personalized message to make your gift extra special.
