n a competitive market, being competent is not enough. To distinguish yourself, you need to emphasize much more than your intellectual or technical knowledge. How can you earn the confidence of your boss, colleagues or clients, both internal and external, and become an indispensable business partner? That's what this book will teach you. Author Liette Monat, specialist in business strategies, has identified three elements that are essential to create the impact you make every time you interact with one of your targets:
